We always want you to love your love letter. If your package happens to arrive damaged from transit or you receive the incorrect item, simply email us at hello@studioloveletter.com with a few photos within 3 days of delivery. Our team will happily work their magic to find a solution for you within 4–5 working days and get a fresh replacement on its way to you as soon as the original is returned.

Read our complete Returns, Exchanges and Cancellations Policy here.